Volvo

The newcomer Sofia has a good service attitude. I ask a lot of questions, although I can't answer them right away, but they will answer me quickly. So far it is worth giving 5 stars. Because the car has not yet been delivered, after the delivery, the car will be returned to the factory for maintenance , will be the time for the next rating.

I went back to the factory to make a warranty and check the abnormal steering noise. After waiting for 3-4 hours, the receptionist finally came to explain the condition of the car, saying that the maintenance of the car had been completed, and I heard the abnormal steering noise but could not find the reason. I was asked to make another appointment to enter the factory. Check-in (takes one day) After entering the factory again, the technician accompanied the test drive, and only said that it was a normal rubber friction sound. It took less than an hour from entering the factory to leaving... I don't know if there is an inspection or not, I feel very perfunctory... There is really a lot of room for improvement in logistics maintenance

After two months of waiting, I finally got the XC40 Recharge ordered at Yangsheng in Hsinchu in early May. This car purchase is a bit of a twist. The car appreciation trip started in December last year. I stepped through the 1A2B2V+L exhibition halls and tried some models. In fact, the initial goal was a small MPV or small SUV with light gasoline and electricity. As a result, I ordered a new car that I did not try. The B-brand MPV. Originally was told there was a car in February, but only a show car came in and couldn't test drive it. Although the promotional materials are quite tempting, it still feels unreliable without a personal driving experience. Later, I found that there were more choices for electric vehicles, so I changed my mind to consider electric vehicles. Considering the price, I only visited Hsinchu L and Yangsheng. L's business generation seems to be mainly promoting gasoline and electricity, and he doesn't want to promote it, and he doesn't know much about his own tram. I can understand the intention, but I can only go back in disappointment! Back in Ascension, I went back to Miss Liu Feifei who I met in December when I started watching the car. She still received the same warm reception and found satisfactory answers to any questions we asked, not because I gave up the V vote in the first place. B has no effect at all. From December to the beginning of March, after several booth talks, two test drives and countless Line discussions, my wife and I decided to cancel the B-brand MPV and book the XC40 Recharge. Although the lack of materials and the war also affected the final decision, Miss Liu's serious and cordial attitude and clear process are definitely important factors. Friends who are interested in Volvo cars, you can ask her for service!

Exploding bad service, bought a new car XC90 less than a year ago, turned off the engine on the road, and waited for 3 hours at 13:20 to be towed to the service center. Available until 13:00! Do you want only bread at the moment? We waited for 3 hours on the road because of this rotten car. In exchange for such a service, Volvo is really good! VOLVO, which advertises safety as the first, only responded coldly when asked why it suddenly stopped working, ah, because of the system problem, it will be fine after the update, just like your mobile phone will also encounter the need for system update. It's time.... The point is that I just returned to the original factory for testing before the Chinese New Year. It's really hard for me to accept such a response!

It is a clean and bright factory area, with friendly and polite staff, and it is a recommended car company.