WOW FURNITURE 北歐進口家具 - Section 5

The service staff are very professional and understand the concepts and styles that the designers want. They will compare them with excellent boards at the right time and introduce related series for reference.

In 2018, I bought a terracotta dining table in this store. Imported goods are expensive. In November 2020, it was found that the pottery plate was cracked, so I went to this store to inquire. The owner of this shop came to our house to check the condition of the table and thought that the cracking was caused by our own impact. Although we confirmed that our daily use is normal, in addition to putting tableware, dishes, and pots, at most it is when cleaning the house. The chair was buckled upside down on the table. The boss asked the original factory in poor English. The email (pictured below) mentioned "The customer said they didn't hit the table, but is it possible?". It was suspected that the customer said that the crack was not caused by the impact. This is how this agent communicates with the original factory. Please be cautious when buying things from this store. And the letter showed that 11/12 inquired about the original factory, the boss did not actively deal with the matter, until 11/17 night when our family had dinner at the table, there was a second crack (same as the first crack) Where there is no connection), we asked the store, and the store started to reply. During the conversation with the boss, we always felt disrespectful, because the boss always thought that we would hit him to be like this, and he was totally unapologetic for this. I'm really sorry that we will tell the original manufacturer that there is no quality problem with this product, and there is only one feeling that you are here for a discount. Besides, even if there is a discount, we dare not buy it again. It is a very inappropriate way to deal with customer problems with prejudice. The level of the boss needs to be cultivated. Sometimes what customers want is the attitude of the store, and the attitude of the store owner is too bad ?. Follow up———— The store said that a discount can be given for the replacement of the desktop. I really want to hear what the price is, although I don't plan to change it. As a result, the "table board" discount they said was 85,000 yuan. (Originally, I bought the entire table for 92000. I have attached an order form below, but the store always deletes the pictures of my po. If you delete it several times, I will po several times) Customers~ It takes two years to buy a table for eight to nine million. You really have to think about it. (IKEA can still be used longer than them)

I met a very good chatting clerk reception, very comfortable and professional purchasing experience

Seeing a friend's house using wow's dining table and chairs have a really great texture! My house has not been handed over yet, I took advantage of the Mother’s Day activity discount to directly order all my favorite dining tables, chairs and sofas, and I will choose other configurations after the house is handed over. Thank you Chris for the professional introduction and configuration, I will come again! Very recommended?

There are a lot of people on holidays, but the clerk is full of snobbish eyes on the reception and has confirmed that they will buy customers, which is an uncomfortable reception method