Xinzhuwuliuwuquanjipei Station

The man who answered the phone at 12:30 noon on March 31. Your service can be even worse. How about hanging up the phone before finishing talking? I'll save the recording file first, and then visit you at home another day.

Item stuck in delivery for 2 days and cannot be contacted

Did not contact the recipient to change the delivery system display and the customer to change the delivery time. Did not receive a call on Wednesday to ask about Thursday. It was not delivered on Thursday, so I called and asked and said it was delivered before noon on Friday. It was not delivered at all on Friday. The response attitude to the customer service is very poor and it is said that we cannot agree to a certain time, so the first few times to answer the phone are not your company, is it a passerby or a spooky incident? And it’s really not an ordinary thing to say that your company will deliver it before noon on Friday. Later, it was said that he was not the one who answered the phone the previous few times, and he did not handle it. Even if he did not confirm with the company, he said that it is impossible for someone from your company to speak?! He also threatened the customer "Do you want the goods? Don't I help you return them" "Still choking" or you can go to the head office to complain!" As soon as he asked his customer service number and name, he hung up with a guilty conscience. I went up to see Hsinchu Passenger Transport fb full of bad reviews saying that the cargo is jammed and the attitude of the driver and customer service is poor. It turns out that it is the company culture.

The driver's delivery attitude is very poor & speaks nothing. 6/15 because I didn't send the money in the management room, and after one to two hours, I saw the driver's SMS notification to call back. The driver told me to help deliver it in the morning on 6/16, but I waited until almost three in the afternoon and called the driver Even if the goods are not there, I found a bunch of excuses! There is no apology! Can you improve the politeness and work attitude of the delivery driver? Say I'm not considerate of him? ? ? ! May I ask if this is not considerate?

Originally, there was a package sent to me by my friend on November 11, and no one of your company’s driver told me to prepare the freight. As a result, I was severed by my friend, and my friend was missed by her mother. May I ask, I want Who can I complain to? , But I didn’t receive your message or the phone call caused me to be scolded by my friend, is it right? In the previous two records on October 16 and October 23, the driver told the driver to prepare the freight.

Yesterday I called the business office to change the delivery time. The tone of the undertaking staff was not very good, but there was a good time to tell whether the other party had recorded it. I don’t know. Today at noon, the delivery driver called and said that the goods arrived. , The driver’s tone is dumbfounded, why don’t I know, let the driver run for nothing, what’s up?

The delivery package is very large and heavy. Every time the delivery person helps me put it on the cart, and also helps the cart to turn around. I have a good impression on your company?