新進旅行社

The service staff is really terrible. My husband arranged a trip on his birthday and chose Hualien on the Explorer for two days and one night. If you leave the information on the website, the travel agency will contact you. At the beginning, the service staff called and informed that they were pregnant, and the travel agency only informed that the doctor's certificate was issued, and did not mention the issue of not being able to board the ship in the week. At the moment, the contact information of the commissioner should be left, and the other party only informs that there is no need for a single window. , Anyone can service by calling the company, and I didn’t think much about the follow-up, so I called the company directly to book the itinerary. It was not until the day of departure to board the ship that the shipping agency informed that it was not possible to board the ship after 28 weeks of pregnancy, and later confirmed to the travel agency, but the follow-up processing commissioner would only shirk responsibility, saying that when changing service personnel, the passenger did not fulfill the responsibility to inform again and should take care of his own losses. ? It is true that when I signed the order, I did not pay attention to the problem that the number of weeks of pregnancy could not be boarded on the order, but I confirmed it on the phone at the beginning, and the first specialist did not give other explanations, and because of the busy work and things, I didn’t. I looked carefully and I was afraid that I could not book the room and I quickly filled in and faxed it in the working space. The whole process I thought was that both parties had faults. Even if the travel expenses cannot be refunded in the end, as long as the attitude is correct, I am not unacceptable. But this attitude of shirking responsibility is really angry! ! First, I was asked to add LINE, the first commissioner who contacted me, to discuss the details. The commissioner told me that I need to make a company phone call and I don’t need to add LINE. When the next thing happened, I told me that the phone call was unfounded, and LINE should be used. They can only accept the text of the communication as a voucher...? Second, I said very clearly on the phone of the Port Authority, my pregnancy weeks, and then I replied, "The phone is really unclear. I just sounded like you were talking about 18 weeks." Is it possible to discuss with your travel agency? Do you want to record the phone call? Do customers pay for a careless attitude? Or as long as there is a problem, I will avoid it. It is not a problem of hearing and then it is also a problem of the guest. Isn't it a problem for my speech to be illegible? Third, tell me, "It hasn't been 28 weeks when you booked the itinerary, so the commissioner I asked didn't pay attention to this problem"... I booked the itinerary for 25 weeks, and it has been more than 24 weeks! Fourth, tell me that "general guests will ask a lot of travel agencies for some special questions."...? This sentence really made me super hot. May I ask if your travel agency is so unprofessional that customers need to consult other travel agencies first? I want to book an itinerary with you. I have to go around and ask other travel agencies and then come back to book? Fifth, I asked the travel agency to find the first commissioner who contacted me to confirm, and the answer was "I have asked, and my colleagues said that I have no impression."......? I really learned how your company handles it. This level and this attitude are really terrible! ! The latter is really not a question of whether the expenses can be refunded but a question of attitude. It doesn't matter if the travel expenses cannot be refunded, but this attitude is really very speechless! ! If someone needs the services of a new travel agency in the future, you have to do your homework with other travel agencies before you come to them, and you have to record the phone to protect yourself. The travel agency will not admit the problem, and all are shirking. "The phone cannot be heard clearly. You must use LINE’s text dialogue to be used as a voucher. Others will not be recognized "and if you don’t have an impression, it’s okay." The most important thing is "I should go to other travel agencies to do my homework" This is the professional level of the new travel agency! ! This time I really learned a lesson. The attitude to deal with things really teaches people there is no way to accept it, and it makes people really indescribable! ! There is no professional quality at all, even a star shouldn't be given to it! ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? !

Departure on October 13, 2018 ?秋游? Croatia, Slovenia Selected ~~ ❤️新进旅行社❤️ In addition to the word-of-mouth quality travel agency, it is also consistently praised on the Internet, making a sound arrangement for the long-awaited journey. The intimate arrangement of the trip is to have a two-night stay on the shores of the beautiful Lake Bled and the ancient city of Dubrovnik. The hotel is very close to the sea Turning around, I met romance and met the sea. . . On the balcony of the gorgeous and comfortable hotel, you can see the quaint and beautiful Dubrovnik ancient city and the beautiful beaches as well as the little sailboats in the clear waters, which is full of ocean atmosphere. Wake up in the charming atmosphere of the ancient city, have a cup of happy coffee, walk around the ancient city with a happy and lively mood, and enter the city through the bridge to enjoy everything around you, churches, clock towers, buildings, the Great Wall of Europe, the cliffs under the city walls. Coffee café, classical stone avenue and food handicrafts hidden in the lanes, endless visitors, and a story from the tour guide~~

Traveling is the best gift to reward yourself, and the biggest insistence is to roam and have depth. So I chose Xinjin Travel Agency Croatia, Slovenia's in-depth reading travel. The arrangement of tourist attractions in the itinerary and the choice of accommodation are naturally exquisite and leisurely Personally, I feel the best is the beautiful and romantic Brad Lake. I enjoyed the sunset on the first day in the lake area. The golden afterglow casts on the lake, which is beautiful and charming. In the lake and mountains, listening to the church bells in the distance, staying in the lakeside hotel for two nights was super calm. Taking a walk around the lake to enjoy the falling leaves and red layers of the maple, the scenery is different from all angles, and the church in the lake is even more touched by boating. The blue and bright water-color elegant buildings, the pine mood is really worthy of worries. Appreciate the arrangement of the new travel agency

Due to the epidemic, I did not go abroad to join a new international trip Both the itinerary arrangement and the quality of the group are very good very recommended Looking forward to joining the new group to go around the world after the epidemic is over

The two-day and one-night trip to Miaoli was very smooth and enjoyable! The weather is cool and comfortable, the quality of food and lodging is satisfactory, the driver is friendly and has good driving skills, the efficiency of the travel agency's contact person Carol is good, and the itinerary is also very suitable for our family's slow tune... A small trip away from the big city, let the epidemic The tense body and mind can enjoy and relax to the fullest~

From 3/26 to 28, I participated in the tour group of Zhenxibao and Simacus, with professional team leader and tour guide, and I was very satisfied with the food, accommodation and itinerary.

Follow the new day tour experience The whole itinerary is well arranged, careful and textured There will be opportunities to participate in the future?