歡樂假期國際有限公司

The cabinet sister said it was imported from South Korea, and some netizens on the Internet said it was actually a Taiwanese brand, but I don't know the truth! But my experience happened a few months ago, and I was too busy to share it. The brand VACANZA has a so-called membership system, and the product style is not bad. I bought it as a VIP and gave it as a gift. However, an earring for $420 was worn three times and the diamond dropped. It was said that it was imported from South Korea and could not be repaired. It only gave a 100 discount coupon. (Limited to 3 days), who still wants to wear the diamond earrings? Can't accept this kind of customer service argument, but the customer has to bear the responsibility of the quality of the product? The cost of wearing my earrings is 140 yuan. If I were the owner of the company, I would directly give away the 1 diamond to the customer (not a pair). Even if it is really imported from Korea, the company should generalize the acceptance of product defects and solve the customer’s problem, right? For those earrings that cost an average of RMB 210 per ear, I have lost customers who are willing to buy more than 6,000 at a time. I can only say that the education and training of customer service is poor! At that time, I learned that only discount coupons were available, so I didn't need to reply, and I won't step into the brand for consumption anymore. In the future, I will also advise my friends not to buy it, because the defective product cannot be solved and can only be taken advantage of!