阿波羅純淨水廠 - Xizhi District

2.1/5 基於 8 評論

Contact 阿波羅純淨水廠

地址 :

221, Taiwan, New Taipei City, Xizhi District, Nanyang St, 54號阿波羅純淨水廠

電話 : 📞 +8887999
分類:
城市 : Nanyang St

221, Taiwan, New Taipei City, Xizhi District, Nanyang St, 54號阿波羅純淨水廠
P
Puppy Shih on Google

公司都沒有人在管理服務方面嗎?若是午休時間無法接電話可以用語音啊!客服編號115,接了又不耐煩,態度又差! 水喝完直接換家,不會再跟他們配合! 想跟他們買水的人要能接受他們服務差、口氣差!重點沒人管理
Doesn't anyone in the company manage services? If you can’t answer the phone during lunch break, you can use voice! Customer service number 115, I was impatient and had a bad attitude! After drinking the water, he will change house and will not cooperate with them again! Those who want to buy water from them must be able to accept their poor service and poor tone! No one manages the focus
Y
YANG OU on Google

連一顆星都不想給 ! 服務人員態度"很不好",要漲價都沒有公告,要叫水時就突然說要漲 ! 退押金龜速,並且一堆問題!!!
Don't even want to give a star! The attitude of the service staff is "very bad", and there is no announcement to increase the price. When you want to ask for water, they suddenly say that you want to increase! The deposit is refunded quickly, and there are a lot of problems!!!
R
Ro wan on Google

送水司機態度極差,說要換好的飲水機在現場還不知道要怎麼裝,還在那說不是他的錯,車子停在紅線客戶要負責?
The water delivery driver had a very bad attitude. He said that he didn't know how to install the new water dispenser at the scene. He still said that it was not his fault and that the customer should be responsible for the car parked on the red line.
W
Wang Weiting on Google

客服態度超差,還問現在是怎樣要叫水嗎? 不然我打給你是要叫支援嗎? 打了五通電話都沒人接,客服小姐說不可能 永生不在叫這家水了
The customer service attitude is very poor, and they also ask how to order water now? Or am I calling you for support? I made five calls but no one answered, the customer service lady said it was impossible Eternal life is no longer called this water
葉沐 on Google

爛 除了爛還是爛 每次叫水都要等2個禮拜以上 司機電話錯過就不會再打 一定只會上午送水 店下午才開的下午就懶的鳥你 回撥司機電話下午就關機 打回公司電話催要3次以上 一樣一拖再拖 說明天問看看 明天也等不到司機電話 司機再出奇不意的某天早上打來 下午開店的誰會沒事起來等你電話 每次叫水都是一種折磨 叫到心煩 等到心煩 催到心煩 這次水叫完不會再叫 都2022年了還這種效率 奉勸各位多選幾家吧
rotten except rotten or rotten Every time I order water, I have to wait for more than 2 weeks. If the driver misses the call, he will not call again It will only deliver water in the morning. If the store opens in the afternoon, you will be lazy in the afternoon. Call back the driver and turn off the phone in the afternoon Call back to the company for more than 3 times It's the same as it's been delayed again and again, and I will ask tomorrow to see, but I won't be able to wait for the driver's call tomorrow. Another unexpected call from the driver one morning Who will open the store in the afternoon and wait for your call? Every call for water is torture Call to upset, wait until upset, urge to upset This time, the water will not be called again. It will be 2022 and still this efficiency. I advise you to choose a few more.
on Google

人員需要加強訓練,單子上蓋前一天電話聯繫是好看的嗎?! 打電話告知不訂水,詢問客服收水人員何時會來? 客服表示不確定,可能這禮拜或下禮拜才會來! 有跟客服說來的前一天務必先告知,“結果客服完全沒有事先告知” 因為人在外面,當我回家時,竟然看到收水人員,他怒氣沖沖地對著我說:「等了20分鐘,我們的客服小姐有聯絡你今天會來……」 公司的客服小姐完全沒有事先聯絡就算了,還要被收水人員兇,怎麼不想想是你們的客服有問題
The personnel need to strengthen training. Is it good to make a phone call the day before the list is overwritten? ! Call to inform you that you don't order water, and ask the customer service when the water collector will come? The customer service said that it is not sure, maybe it will come this week or next week! Be sure to inform the customer service the day before, "As a result, the customer service did not inform you in advance" Because I was outside, when I came home, I saw the water collector. He angrily said to me, "After waiting for 20 minutes, our customer service lady has contacted you and will be here today..." Even if the company's customer service lady didn't contact you in advance, she would be murdered by the water collectors. Why don't you think that there is something wrong with your customer service?
K
Kuan Jung Cheng (JungR) on Google

2022/03/08 更新 客服是在打什麼預防針啊? 你們說訂水不是馬上到,我當然知道,因為公司辦公室更換,所以水的廠商不得以也跟著換,之前的廠商都是剩1桶叫,隔天就送到。 現在是10桶剩3桶就叫,可以一個禮拜兩個禮拜才送到,你跟我說要耐心等候。只送水,能送成這樣也很了不起。 客服處理態度竟然是先打預防針,而不是給予一些優惠,挽回一點滿意度。 瞎透了 -- 一顆星都不想給 服務人員態度說詞反覆 12月訂水說要開1月發票 上禮拜三叫水說會開1月發票(確認公司會不會要開12月發票),我說沒關係就1月,這星期一打電話去問送貨沒 客服問說是否開12月發票 我說上次說開1月這次怎麼又開12月說詞來回反覆(內部沒有備註沒有交接好) 禮拜四詢問發貨沒(距叫水已經超過一個禮拜),才說因為開一月發票要禮拜一才開始送水,都在高雄真的有這麼多水在送? 從去年10月以來,莫名其妙漲價(台北沒漲,高雄漲?)服務品質發貨速度慢到不可思議。買個PChome那麼多商品都比一個你只送水來得快
2022/03/08 Update What kind of vaccination is the customer service taking? You said that the water order does not arrive immediately. Of course, I know that because the company office is changed, the water manufacturer cannot also change it. The previous manufacturer ordered 1 bucket left and delivered it the next day. Now it's 10 barrels and 3 barrels left. It can be delivered in a week or two. You told me to wait patiently. It's amazing to be able to deliver only water. The attitude of customer service turned out to be the first vaccination, instead of giving some discounts to restore a little satisfaction. blind -- I don't want to give a star The attitude of the service staff is repeated and the water is ordered in December and said to issue an invoice in January Last Wednesday, I called Shui and said that I would issue a January invoice (to confirm whether the company would issue a December invoice), I said it’s okay, it’s January, this Monday, I called to ask the delivery, no customer service, and asked me if I would issue a December invoice. Said that the last time I talked about January, why did I start December this time, and the words went back and forth (there was no internal remarks and it was not handed over well) On Thursday, I asked if the water was delivered (it has been more than a week since I ordered the water), and I said that the water delivery will start on Monday because the January invoice is issued. Is there really so much water being delivered in Kaohsiung? Since October last year, prices have risen inexplicably (not in Taipei, but in Kaohsiung?) The service quality and delivery speed are unbelievably slow. Buying a PChome with so many items is faster than one if you only send water
王小夢 on Google

昨天我叫水,客服人員跟我說差不多2天,送水人員突然來了,早上我剛好不再工作室,我也怕他等我 我:還是明天可以?我明天10點就在了 他:明天就不是我喔! (這句話讓我覺得他想今天送) 我:不然你可以等我嗎? 他:大概多久? 我:15分鐘。他:好。 我就連忙的坐計程車過去工作室,怕耽誤到他的時間,結果他快一個小時才來,然後來的時候很酷一個字都沒講,進門也沒敲門,自顧自的搬水、拿空瓶,然後就要我簽名,完全沒有看單子上我有跟客服備註飲水機有漏水。 我跟他說:你知道我有備註飲水機漏水嗎? 他手也沒消毒就直接轉水龍頭說轉緊就好了,也沒打算測試有沒有修好, 然後簽名跟我要每瓶10塊的搬運費, 我:你們上一位司機沒有說要收!他完全不予理會。 有的送水員要收,有的不用?? 讓人不舒服的是我跟他說的時候他完全沒打算回答???!?! 我跟他說:「你剛剛說要等我,結果我坐計程車趕來了,你就去其他地方了,那我幹嘛趕過來?你要賠我計程車錢嗎?」他也是完全不予理會????? 結果才知道原來送水態度極差的送貨員是老闆 知道是老闆我更不能接受,他自己的公司??? 然後我就下去跟他說我沒辦法接受你這樣的態度 他:是你說15分鐘的 我:是你說好的 他一幅不然你要怎樣的樣子然後說:ok對不起 我…….無言,真的很傻眼 老闆怎麼可能不知道流程? 居然沒修就要我簽收? 送水人員有的會收樓層費有的不會收,我從來沒有反應什麼,送貨員辛苦我能體諒,上一次送水大哥沒打算收,我還叫他拿去買飲料,這真的是態度的問題!司機短缺,員工流動高,老闆自己的態度是這樣? 剩下的司機、員工辛苦了
Yesterday I called for water, and the customer service staff told me that it was about 2 days, and the water delivery staff suddenly came. I happened to be no longer in the studio in the morning, and I was also afraid that he would wait for me. Me: Or tomorrow? I'll be there at 10 tomorrow Him: It's not me tomorrow! (This sentence makes me think he wants to give it today) Me: Or can you wait for me? Him: About how long? Me: 15 minutes. he's great. I hurriedly took a taxi to the studio, afraid of delaying his time. As a result, he arrived almost an hour later, and when he came, he didn't say a word, he didn't knock on the door, he took care of himself to carry water, I took the empty bottle and asked me to sign it. I didn't read the list and I told the customer service that the water dispenser was leaking. I said to him: Do you know that I have a note that the water dispenser is leaking? He didn't disinfect his hands, so he turned the faucet and said it was fine, and he didn't plan to test whether it was repaired. Then sign me and ask for a handling fee of 10 yuan per bottle, Me: Your last driver didn't say to charge! He completely ignored it. Some water delivery staff want to collect, and some do not? ? The uncomfortable thing is that when I told him he didn't intend to answer at all? ? ? ! ? ! I said to him, "You just said you were going to wait for me, but I came in a taxi, and you went somewhere else, so why did I come here? Are you going to pay me for the taxi?" He also ignored it at all. ? ? ? ? ? It turned out that the delivery man who had a very bad attitude in delivering water was the boss. Knowing that it is the boss, I can't accept it, his own company? ? ? Then I went down and told him I couldn't accept your attitude Him: You said 15 minutes me: you said He took a picture of what you would otherwise look like and then said: ok, sorry I.... speechless, really dumbfounded How could the boss not know the process? Even if it is not repaired, I have to sign for it? Some water delivery staff will charge the floor fee and some will not. I have never responded. I can understand the deliveryman's hard work. The last water delivery brother didn't plan to charge it. I even asked him to buy drinks. This is really an attitude. The problem! There is a shortage of drivers, high employee turnover, what is the boss's own attitude? The rest of the drivers and employees worked hard

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