聲寶股份有限公司桃園服務中心 - Section 2

The customer service attitude is poor. I used to call the air repair in the previous week. I said that this week or two will come to repair. I only called on Thursday and I didn’t miss the call at all. The master insisted that there may be a problem with my own mobile phone. I recognized it and later dialed the customer service to contact the master customer service. I don’t want to know it. I don’t know if the master’s phone can’t be contacted. I’ll call the next day and the master’s master has already gone out. A customer service call my master. I have a call for 30 days. I have no one to answer. I just want to make an appointment and repair it. (Customer service says to make an appointment with the master.) Sending newsletter troubles, the master calls back to Shi Shenhai all the way to wait until this week to continue to call the customer service. The master is not in the seat and later call back. I don’t know if it will be called back. I feel that the sound is extremely inefficient. If you can’t finish it, you can honestly say Or give me a time to let me know when I can repair instead of not responding. I will buy the sound treasure later. I am an idiot customer service service. I also bought four sets of sound-proof air-conditioning. I will lose a sigh of relief.

Because the remote control is broken. First, I went to buy an LCD remote control. The lady at the counter gave a detailed explanation. The repair master saw 2 people behind and would help with the test. The maintenance service fee for personal visits is basically 300, and you must make an appointment first.

In fact, I don’t even want to give a star! The brand, quality and service of air-conditioning can only be said to be poor, and it is useless to call customer service. The quality of the maintenance personnel is poor. Every time they come, they are different people. There are outsourcing and company personnel. It is not good to repair once and twice. It’s speechless...Don’t want to support domestic products and just believe that they are cheap. It’s better to buy other brands. You can’t tell them one by one, but don’t fall into the pit!

In fact, the old-fashioned Taiwanese company's service is very ordinary. The product repairs but the engineer answered that I am not satisfied with the standard, but the supervisor has handled the crisis well, I will forget it... But next time I won’t buy Shengbao products again

The simple question of asking if there are any parts available for purchase actually makes the user wait until the phone is disconnected and not actively call back. The after-sales service of this brand is quite poor, and the logistics system does not place much emphasis on the needs of users for repairing parts. Simply put, the products of this brand are not durable Consumers who want to buy electrical products, please shop around

The customer service attitude is not good, often can't get through, and sometimes there is no call back. The delivery man's service is terrible, and his tone is very rude. Today, I paid for a washing machine that has been out of the package, and it's not you who paid for it and talked nasty things there! Anyway, if you don't buy Shengbao products in the future, it's too bad.

The maintenance staff is unprofessional. It takes several times to find out that the part is broken. The delivery staff is in a hurry. Even the refrigerator will shake if it is uneven. The screws are all loose. It is recommended to go to private maintenance.

I bought a refrigerator on 2/21 for my son who lives in Yangmei, and it didn't arrive until 23:45 pm on March 1? During this period, my son did not answer the logistics call. Originally, it would definitely arrive between 21:00 and 23:00. The result... I bought it in Dongsen, but I know that the home appliances of Shengbao are all delivered by people from my own company. (Because the refrigerators, washing machines, etc. I bought two years ago were all from Shengbao.) I originally wanted to be at least a Taiwanese brand, but the delivery was actually delivered to the early morning? I don't even know that Shengbao violated the labor law and fucked the employee to death? Or do I have to buy a sound treasure myself? What's more exaggerated is that no one in the company called to apologize? Caused me to be read half to death by my son...