FITZONE by World Gym 台北公館店

This gym tells you to use their app to book classes, but you cant book classes after the first month. The staff claimed I would be able to book again through the app after they had deducted payment for the second month, but that is clearly a lie as I still cannot. The coaching staff are mostly good, but this booking situation is completely unacceptable. I am a very busy person and they have stolen time from me, the only resource you cannot get more of. Because of this booking situation I cannot recommend unless you don't value your time. This has now gone on for nearly a week and an employee admitted there is an issue but wont tell ms what it is and seems to think it's ok to waste my time and money. Do not go here!

If you want to start exercise you can come to Emma.

Great place for workout , sufficient venue,professional coaches

I came to Fit zone to workout and this place is very fun and exciting. The instructor is very professional and very good at communicating to the people. I strongly recommend to come to this place to workout and become fit.

Not recommended if you are planning to take the night classes. You will never have the chance to take any class because it is FULL all the time. They got new member everyday but the classes capacity stay the same! Besides, everyone sign classes at different time(it depends on your registration date)! You can only take class by the help of your sales. You have you adjust to their time and they not always fast respond. Like other gym, they will charge you for early contract termination, better think twice before you sign the contract. It might suit you better if you are going to take morning or afternoon class.

Service is good. Actually tells what you need to do and not pushy.

It’s a good place for training your muscle and keep your health.(Emma: Welcome here to find me.)

So, I came for a free trial class this morning and it was okay. I used to work out at Orange Theory in the US so once I saw the setup at FitZone, I can see the resemblance. They copied their setup and format. That’s okay, if it’s executed properly, but unfortunately, that’s not how it went. My sales rep Rex wasn’t very competent or enthusiastic. Once I told him I wanted to know the pricing, he lost interest in me. Once I said I was familiar with the setup because I worked out at OT before, he didn’t really want to show me anything any more. It just didn’t feel welcoming to me. The class itself wasn’t fun to me. It sure was a good burn because we switched between cardio and weights but I just didn’t enjoy it. First of all, the movements are displayed on the screens only and when I asked the instructor why there is no demonstration on the movements, she said “we used to but we removed it.” Well, that’s a terrible call. Why would they do that? Let’s talk about the setup of the room. Just like OT, you wear a heart rate monitor that you have to buy from them ($4800 ntd! Crazy expensive!) And during the class, you should be able to monitor how hard your are working based on the display on the screen. What I used to do at OT is to use that screen and see who is working out harder than me & that motivated me a ton. Well, that didn’t happen here because all the treadmills are facing a direction that you can’t see the TV screen, which has your heart rate monitor data on. So exactly how are you supposed to know what zone you are in?! You can’t. Also, the mirrors around the room are not full length so whenever the instructor wants to correct your posture, you can’t see yourself on it. That’s frustrating to me because I can’t improve myself this way. Lastly, I just didn’t think the energy was all that positive. I didn’t get the vibes there. It wasn’t fun, welcoming or exciting for me to be there. The instructor actually came to me and told me I can’t chew gum during class. That was off putting to me. I can take a suggestion but since when gum chewing isn’t allowed at a gym?! Oh, and here is the interesting part- pricing. The pricing was given to me verbally. I didn’t see it printed anywhere and Rex actually misspoke about the prices. It makes me think I was getting ripped off somehow. Price transparency is very important to me. That’s how you know you can trust a place. Here is the prices I got: 4 classes- $2088 8 classes- $2988 Unlimited- $3988 Change plans- no charge Freeze- unlimited $2088- early cancellation fee $3888 - one time membership fee $4800 - heart rate monitor cost - one time Anyhow, I gave it 2 stars because I actually sweated pretty good in this class but I didn’t like anything else about it. I wish I did! Update: On 2/9/2022, I was invited to come and try their Camp class with a different sales rep over the phone. My sales rep this time is Aike and the instructor I had for the class was 小豪。 Both part of the experience was positive, therefore, I am changing my review from 2 star to 3 stars. The reason it isn’t a 4 star is because I didn’t get to try their booking system personally so I am not sure how smooth that is but according to Aike, booking via the app should be pretty straightforward now. So what’s so different about my experience this time? The instructor I had was a lot more technical and passionate about his teaching. I spent some time after class to discuss why he set up his class differently and why he made special modifications on the class. I felt like he was approachable and he really enjoyed having feedback. That was a pleasant experience for me. Now, I would recommend people to come and try their class so one can get a feel about it. It’s worth trying out because they are the only one in Taipei that’s running this type of workout classes. If you like a good cardio class, this is it. I recommend asking for Aike to get set up for the free trial because she is super easy to talk to, a good listener and she is transparent with her pricing. She gave me better pricing than Rex did.