Officine Panerai 沛納海 (101店)

The service attitude is very bad. When you enter the store, no one cares about you. This is the first time in your life. My watch is also from Panerai, but I have never encountered this situation in other Panerai stores. Obviously, the staff training in your store is very bad.

I don't know what happened to others But I went there on a weekday afternoon, one dozen and one with the baby pushing the stroller and walking in The service staff were professional and kind, because there were still one or two groups of people who immediately welcomed me into the room inside and showed me several sets of forms (the first and second most expensive ones in the store also witnessed it) Later, I walked out of the room and looked at other watches in the shop. Because there is no other group of guests, the other service staff are also very friendly to tease the baby Although I just asked and took a look this time~ but I think this experience is quite satisfactory. I will consider looking for her if I want to buy this brand later.

Originally, I felt that the Panerai size was too large and was not suitable for me, so I was aiming at other brands of watches, but I just wanted to talk about it. After encountering Edan's introduction of various styles according to my demand price, plus a few weeks of back and forth comparisons, I finally Choose from the brand's 40mm styles. There was no bad service at all, and even the holiday took the initiative to share the locked watch information, patiently and professionally explained and introduced the brand advantages. I have selected all the brands located in 101, but the service provided by Panerai is the best! I have also chosen a very satisfactory style!

It's not worth a single star, the after-sales service attitude is very poor, and it's none of my business as soon as the watch is sold out. I wrote an email to report that the quality of the crocodile leather strap was poor, and it broke after wearing it a few times. I know it is an environmentally friendly material and I understand that the strap is a consumable item. I also use it normally, keep it well. But this environmentally friendly material is also too bad. The strap is broken directly, and the material inside is like a foam sponge, which is really environmentally friendly. The brand ambassador Winnie directly replied to me "...Recommend to buy new". Isn't it crap? Will I not know? Are you paying to teach me? Completely unprofessional. Want to engage in high-end but poor quality, poor after-sales service. I really regret buying Panerai. Really don't buy it. For the same money, it is recommended to consider other watch dealers who care more about their brand reputation.