Taiwan Cooperative Bank

Efficient branches in the warehouse!

I deposited a coin of $ 11352 in the morning on 5/6, and the duty staff also counted on the spot. I only left after completing the procedure. I received a notice one hour later that I was $ 500 less. I immediately went to the bank to deal with it. It was really speechless and asked me to sign the wrong certificate. I am really helpless and extremely wronged. Moreover, this is not my personal money, just because I can't exchange banknotes, so I deposit it in my account and then give cash to the owner. I would like to ask, am I wrong in this process? Why do I have to bear it? Innocent people have no choice but to draw, and feel very speechless and wronged. In this way, whoever dares to go to the bank to save money, although the amount is not much this time, but it feels very unreasonable. Is it irresponsible to check it out in person? Why should I bear it? Very sick, it turns out that banks in Taiwan handle things like this

When opening an account, the security guard who walked in gave very kind guidance and the sales staff were highly efficient~

Very poor efficiency, the account opening process is not very comfortable

The lady who opened the account at counter No. 7 had an unhappy attitude and a feeling that she didn't want to do it very much. It made people feel very bad. Please really have a better attitude. We are just going to open an account. There is no need to look at your face! Please! !~~

I endured it for a long time! Two years ago, I wanted to comment on the poor handling attitude of the safe deposit box. Today I want to prepay for the safe deposit box fee for two years. If their computer is locked, they can’t pay the bill and tell me to wait. They even asked me to keep the money. I won't take this little money A away~ I insisted on collecting it. It is said that I will pick it up later. They actually told me that there might be no way to give a receipt later, so how could I keep the money! A whole wordless???

It takes stars to have the opportunity to write a review. The facts stated below should not have any stars. 11/2 I went to Heku Zhudong Branch to open an account with my family. The appointment time has come and we have also notified us that it has arrived. Checking the account opening counter is still working for an old lady, so I have to wait..., after a while, I thought When it was our turn, we had to wait for another one. It was 42 minutes before it was our turn. During the undertaking process, the lady at the counter asked a question: "Are your family and friends engaged in political work?" "After listening, I asked, is there any connection between this question and the account opening? The lady hesitated and answered incomprehensibly. At the moment, I am completely disappointed with Heku Bank. If it were not for the company’s salary transfer needs, I would not deal with such a bank if I was killed. The staff was inefficient and the education and training were not enough, so I could work. …Hehe, this is the Heku Zhudong branch I know today. Question 1: During the waiting process, no one from the crew explained to us why the delay was delayed? Question 2: During the undertaking, the lady at the counter said that the previous group was a company’s collective account opening, which took a long time. At the moment, I held back and didn't ask any questions. Was it jumping the queue when opening an account collectively? Otherwise, how can there be a delay of 42 minutes? Don’t you make an appointment? The bank can't even grasp the time required, so the people's time is not important? I hope that the Zhudong branch can provide an explanation, or do I have to respond to the head office to have the authority to explain?

The lady at Counter No. 7 who specializes in account opening has extremely poor efficiency and attitude. She made an appointment to open an account at 10:00 in the morning, and the notification was changed to 2:00 in the afternoon. If you notify at 1:30 in the afternoon, you can go there earlier. When people arrive at the counter, they keep asking me to scan the QRcode with my mobile phone. That's good, the problem happens to be that the phone has 4% battery left, and the lady at the counter didn't give up until the automatic shutdown, so she was reluctant to use the staff to handle it. If you don't want to handle it, why don't you take the counter away and stand outside and send a QRcode How is the list? When I got home, I found that the online banking did not give the voucher and password, and could not agree to transfer money, and the account opening was different from what was said at the time. I only got the seal and no signature, and I went to the Heku Bank three times before and after. I really admire the account opening lady! Really need to re-train!