Cathay Securities Taipei Head Office
1.8/5
★
基於 8 評論
Contact Cathay Securities Taipei Head Office
| 地址 ： | Dunnan Commercial Building, No. 333號, Section 2, Dunhua S Rd, Da’an District, Taipei City, Taiwan 106 |
| 電話 ： | 📞 +889888 |
| 網站 ： | https://www.cathayholdings.com/securities/ |
| 分類： | |
| 城市 ： | Taipei City |
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eva l on Google
★ ★ ★ ★ ★ 真的只是客服而已 不是營業員 電話還很難打進去 網路操作介面令人疑惑
十分不建議新手使用數位開戶 手續費開很高 但服務真的不怎樣
 It’s really just a customer service, not a salesperson
It is very not recommended for novices to open a digital account. The handling fee is very high, but the service is really not good.
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Chain Yi Yu on Google
★ ★ ★ ★ ★ 不給開小朋友證卷戶。要到其他分公司開。
Do not open children's ID card accounts. To open to other branches.
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楊
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楊詩亭 on Google
★ ★ ★ ★ ★ 客服人員專業度不夠，
回答錯誤資訊，
害客戶賠錢，
然後調出電話錄音，
發現是他們的錯誤，
才開始互相推卸責任，
到現在也沒有一個人表示，
還好那天下單金額不大，
損失的金額只有幾千元，
如果金額大了，
損失幾十萬也是我自己要賠嗎？
如果專業知識訓練不足就別放出來害人了..
如果要選擇證卷戶，真的不推薦國泰..
系統常當機累格，
要處理問題，找不到客服….等！
The customer service staff is not professional enough,
Answer the wrong information,
Cause customers to lose money,
Then call up the phone recording,
Found it was their fault,
Just started to shirk each other's responsibilities,
Until now, no one said,
Fortunately, the order amount was not large that day,
The amount of loss was only a few thousand yuan,
If the amount is large,
Do I have to pay for the loss of hundreds of thousands?
If the professional knowledge training is insufficient, don't let it out to harm people..
If you want to choose a securities account, Cathay Pacific is really not recommended..
The system often crashes,
To deal with the problem, no customer service can be found... Wait!
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楊
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楊旭虹 on Google
★ ★ ★ ★ ★ 第一次的客服交錯融券捕回的APP操作,讓我又再賣一張 多賠錢...
The first APP operation of customer service staggered securities lending and financing, let me sell another one and lose more money...
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Sammi Chen on Google
★ ★ ★ ★ ★ 服務真的很差，客服只會鬼打牆式回覆，什麼忙都幫不上
The service is really bad, the customer service will only reply like a ghost, and can't help anything
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楊
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楊宇宸 on Google
★ ★ ★ ★ ★ 爛死了坑錢借劵趴數比其他劵商都硬，火大換劵商！新用戶要慎重考慮
服務解決不了問題一直跳針重複講廢話
It's so bad that the number of pit money loan coupons is harder than other coupon dealers. New users should consider carefully
Service can't solve the problem
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Dan Chen on Google
★ ★ ★ ★ ★ 據一營業員坦言 因為精簡人員 均採數位操作 因營業員也沒甚麼業績 不到五個人 得負責好幾百位. 所以若有疑難 很難獲得協助 還跟我建言 不如去找別家券商吧 個人建議 可以在官網言明在先 客戶需自立自強 也許是未來金融制度吧? 只是國泰世華銀行 據點 ATM滿佈 充分展現國泰金控的實力. 為何將子公司玩成這樣 真是太見笑了
According to a salesperson frankly, because the streamlined staff are all digital operations, the salesperson has no performance and less than five people have to be responsible for hundreds of people. Therefore, if you have any difficulties, it is difficult to get assistance. I suggested that it is better to find another brokerage. Personal advice can be found at The official website states that the previous customers need to be self-reliant. Maybe it is the future financial system? It’s just that Cathay United Bank’s ATMs are full of ATMs to fully demonstrate the strength of Cathay Financial Holdings.
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Ellen Lai on Google
★ ★ ★ ★ ★ 不給開未成年的帳戶，還誤導我到忠孝分公司說可以一併開立證券戶及存款戶，到了忠孝分公司又說不行要另外去分行，不專業又不熟悉的人員素質這樣讓客戶疲於奔波很好玩嗎？
Not to open accounts for minors, and also misled me to Zhongxiao Branch to say that they could open a securities account and a deposit account at the same time. When I arrived at Zhongxiao Branch, they said that they could not go to another branch. The unprofessional and unfamiliar quality of personnel made it difficult for customers Is it fun to run around?
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